1. Introduction
Welcome to Pixel Cloud Digital (“Pixel Cloud Digital”, “we”, “us”, or “our”).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our websites, apps, and related services (collectively, the “Services”).
By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Services.
2. Information We Collect
We may collect the following types of information:
2.1 Information You Provide Directly
Account Information: name, email address, password, and any profile details you choose to provide.
Productivity Data: tasks, notes, projects, reminders, tags, comments, and other content you input into our apps.
Support & Communication: information you provide when contacting us (for example, via email at support@pixelclouddigital.com), including the content of your messages.
2.2 Information Collected Automatically
When you access or use the Services, we may automatically collect:
Device & Technical Information: device type, operating system, app version, browser type, language settings.
Usage Data: pages or screens viewed, features used, date and time of access, session duration, and other diagnostic data.
Log Data: IP address, error logs, and crash reports.
2.3 Information from Third Parties
We may receive limited information from:
Analytics Providers (e.g., aggregated usage statistics).
App Stores / Payment Processors (e.g., confirmation of purchase or subscription, but not full payment card details).
We do not sell your personal information.
3. How We Use Your Information
We may use your information to:
Provide and Operate the Services
Deliver core productivity features (tasks, projects, reminders, collaboration).
Improve and Personalize the Services
Understand how the Services are used, fix bugs, and optimize performance.
Communicate with You
Respond to support requests, send service updates, security alerts, and important notices.
Security and Abuse Prevention
Detect, prevent, and respond to fraud, abuse, or security incidents.
Legal Compliance
Comply with applicable laws, regulations, and legal processes.
Where required by law, we rely on legal bases such as performance of a contract, legitimate interests, consent, and compliance with legal obligations.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies on our website to:
Remember your preferences and settings.
Analyze site traffic and usage trends.
You can control cookies through your browser settings. Disabling cookies may affect some features of the Services.
5. How We Share Your Information
We may share your information with:
Service Providers: third-party vendors who help us deliver and improve the Services (e.g., hosting providers, analytics tools, email services).
Legal and Safety: when required to do so by law or if we reasonably believe such action is necessary to protect our rights, users, or others.
Business Transfers: in the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.
We do not sell or rent your personal information to third parties.
6. Data Retention
We retain your personal information for as long as necessary to:
Provide the Services.
Comply with legal obligations.
Resolve disputes and enforce our agreements.
If you request deletion of your account, we will take reasonable steps to delete or anonymize your data, subject to our legal obligations.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as:
Access: request a copy of the personal data we hold about you.
Correction: request correction of inaccurate or incomplete data.
Deletion: request deletion of certain personal data.
Restriction / Objection: request restriction of, or object to, certain processing.
Data Portability: request your data in a structured, commonly used, machine-readable format.
To exercise these rights (where applicable), please contact us at support@pixelclouddigital.com.
You may also opt out of non-essential marketing communications using the unsubscribe links in emails.
8. Data Security
We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our Services are not intended for children under 13 (or a higher minimum age where required by local law). We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us at support@pixelclouddigital.com, and we will take steps to delete the information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own, where data protection laws may differ. We take appropriate measures to protect your information in accordance with this Privacy Policy and applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top.
Your continued use of the Services after changes take effect constitutes your acceptance of the updated Privacy Policy. If you do not agree, you should stop using the Services.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Pixel Cloud Digital
Email: support@pixelclouddigital.com